Ministry of Municipalities and HousingSprinklr
Meeting package

Public trust and everyday services

Communications opportunities

MOMAH-topic listening in ACME · September query window · incomplete month · almost entirely X

One repeated message within the positive export
Matching campaign rows62
Other exported rows38

A capped sample, not the 1,266 positive mentions. Repetition does not prove coordination.

The duplicate count uses exact text after removing links and normalizing whitespace. It applies only to the 100-row positive export, not all positive mentions. This comparison does not allege inauthentic behavior. Municipal accounts may legitimately distribute the same campaign message. Hashtags can co-occur in one post and must not be added as unique people or unique messages.

A communications opportunity

Selected public example · analyst paraphrase

Community recognition

A captured message praises a local volunteer team and its progress.
Read the original source ↗
Selected public example · analyst paraphrase

A constructive urban suggestion

A contributor suggests improving lighting on commercial-building facades.
Read the original source ↗

Hashtags in the captured conversation

A post can contain multiple hashtags. Rows are not additive. Showing up to 20 matches.

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Sources and definitions

Twenty-four exported widgets cover totals, sentiment, themes, hashtags and audience attributes. Their scopes differ. Some exclude unknown locations or neutral sentiment. Every exhibit therefore retains its own denominator, time zone and coverage statement.

The negative sentiment trend sums to 3,131, while the summary returns 3,118. These values are preserved separately. Different time zones are one observed scope difference, not a proven explanation of the discrepancy. No reconciliation is forced. An aligned retrieval and scope review are required before direct comparison.

P01

Sprinklr MCP ↗

Internal Confluence, current v4. Positioning and roadmap reviewed through TWG. Roadmap is not a tenant availability guarantee.

P02

MCP Connection Steps ↗

Internal Confluence, current v5. Documents research, dashboard questions and retrieval of cited source messages. Access requires configuration.

Rates use the displayed denominator and round to one decimal place unless stated otherwise. Duplicate grouping removes links and normalizes whitespace, then matches exact text. It does not infer coordinated behavior. Missing observations stay missing, and no confidence intervals or population estimates are derived from these exports.