Ministry of Municipalities and HousingSprinklr
Meeting package

Public trust and everyday services

Executive overview

MOMAH-topic listening in ACME · September query window · incomplete month · almost entirely X

A conceptual Saudi neighborhood park
AI-generated illustration · not a verified project photograph
5,617Captured mentions
55.5%Classified negative
96.2%Arabic language
3,291Reported distinct users

Returned weekly activity

Week starting · Asia/Riyadh · first and final buckets cover partial weeks

Sentiment in context

55.5%Negative · 3,118
22.0%Neutral · 1,233
22.5%Positive · 1,266

Platform classifications across 5,617 captured mentions.

01

Service questions deserve attention

55.5% of captured mentions carry a negative label. Review the underlying experience before drawing a conclusion.

02

An owner makes the next step clearer

Selected housing and municipal examples describe repeated contact or uncertainty over who should act.

03

Campaign reach needs a separate reading

Repeated public-space messages show distribution. They do not by themselves prove independent endorsement.

© 2026 Sprinklr, Inc. All rights reserved. Un-siloed teams. Happier customers.™

Sources and definitions

Twenty-four exported widgets cover totals, sentiment, themes, hashtags and audience attributes. Their scopes differ. Some exclude unknown locations or neutral sentiment. Every exhibit therefore retains its own denominator, time zone and coverage statement.

The negative sentiment trend sums to 3,131, while the summary returns 3,118. These values are preserved separately. Different time zones are one observed scope difference, not a proven explanation of the discrepancy. No reconciliation is forced. An aligned retrieval and scope review are required before direct comparison.

P01

Sprinklr MCP ↗

Internal Confluence, current v4. Positioning and roadmap reviewed through TWG. Roadmap is not a tenant availability guarantee.

P02

MCP Connection Steps ↗

Internal Confluence, current v5. Documents research, dashboard questions and retrieval of cited source messages. Access requires configuration.

Rates use the displayed denominator and round to one decimal place unless stated otherwise. Duplicate grouping removes links and normalizes whitespace, then matches exact text. It does not infer coordinated behavior. Missing observations stay missing, and no confidence intervals or population estimates are derived from these exports.